HizzleWP (“we,” “our,” or “us”) develops WordPress plugins and operates the website hizzlewp.com and its subdomains (collectively, the “Sites”). This Privacy Policy explains how we collect, use, and protect your information when you use our Sites, plugins, or services.
By using our Sites and plugins, you agree to the terms of this Privacy Policy.
Information We Collect
1. Website Analytics
We use Plausible Analytics, a privacy-friendly analytics service, on all plugin subdomains. Plausible does not use cookies and does not collect personally identifiable information. Instead, it gathers anonymous usage data such as page views, referrers, and device types.
2. Customer Support
When you open a support ticket through our contact page at https://hizzlewp.com/contact/, we use Freescout to manage your request. This system collects your name, email address, and message content to respond effectively.
3. Newsletters
If you subscribe to our newsletter, we use our plugin Noptin to collect your name and email address. Noptin may set a cookie to help manage your subscription preferences.
4. Purchases and Licensing
When you purchase a plugin at myaccount.hizzlewp.com, we collect personal information necessary to process your order, including:
- Name
- Email address
- Billing details (depending on the payment processor)
We use Stripe and PayPal to process payments. Both providers may collect and store additional data according to their own privacy policies.
After your purchase, we automatically create a user account at myaccount.hizzlewp.com where you can log in to access your downloads and invoices. This subdomain uses cookies for account login sessions.
To validate plugin licenses, our licensing system receives the license key and the website address where the plugin is activated. This information is used solely to verify license validity.
How We Use Your Information
We use collected information for the following purposes:
- To provide, maintain, and improve our plugins and services.
- To process payments and deliver purchased products.
- To respond to support requests.
- To send newsletters and product updates (only if you have subscribed).
- To ensure license compliance and prevent unauthorized use of our products.
Cookies
- myaccount.hizzlewp.com uses cookies to manage login sessions for registered users.
- Noptin sets a cookie when someone subscribes to a newsletter.
- Plausible Analytics does not use cookies.
Data Sharing
We do not sell, rent, or share your personal data with third parties. Your information is only shared with essential service providers (Stripe, PayPal, Freescout, and Plausible) for the purpose of delivering our services.
Data Retention
We retain your information until you request its deletion. You may request data erasure at any time by contacting us at https://hizzlewp.com/contact/.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate information.
- Request the deletion of your data.
- Withdraw your consent to receive newsletters at any time by unsubscribing.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our plugins and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.
Contact Us
If you have any questions about this Privacy Policy or wish to request access to, correction of, or deletion of your personal data, please contact us at:
https://hizzlewp.com/contact/